Elevate your space to new heights of luxury with the Modern K9 Crystal Flush Mount Chandelier. This stunning round flush mount fixture features cascading raindrop K9 crystals that capture and refract light into a mesmerizing, rainbow-hued glow, transforming any room into a sophisticated sanctuary....
Elevate your home with our Small Wabi Sabi Pendant Light, a perfect blend of natural materials and minimalist design. Crafted from genuine natural marble and solid wood, this fixture brings warm, earthy elegance to any space. Key Features: Premium Materials: Natural marble lampshade with...
Elevate your home decor with this elegant natural marble pendant light, designed to bring a warm, organic touch to any space. Key Features: Premium Materials: Crafted from natural marble, solid wood, and frosted glass, this fixture combines durability with timeless aesthetic appeal. The marble...
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Terms & conditions
1. Order Processing & Confirmation
All orders are confirmed via email once payment is received.
Custom orders require approval of drawings/specifications before production begins.
2. Production Lead Time
Standard products will be delivered 2 wees; Pre-sale order will be delivered within 6-8 weeks.
Customized chandeliers typically require 8-9 weeks depending on design complexity.
Lead time begins only after final confirmation of all details.
3. Customization Policy
Customized items are made to order and therefore non-refundable once production begins.
Customers are responsible for approving measurements, finishes, and technical drawings before we proceed.
4. Shipping & Delivery
We ship worldwide via trusted logistics partners.
Shipping costs are calculated at checkout based on destination and item size.
For oversized/custom chandeliers, pallet or wooden-crate packing may apply.
Delivery dates are estimates and may vary due to customs or logistics delays.
5. Packaging & Protection
All chandeliers are packed with reinforced foam, wooden crates, or custom protective materials to ensure safe transport.
Customers should inspect packages upon delivery and report any visible damage within 48 hours.
6. Taxes & Duties
Domestic orders include applicable taxes.
International orders may be subject to import duties, VAT, and customs fees, which are the responsibility of the customer.
7. Warranty
All lighting products include a 1-year manufacturer’s warranty.
Warranty covers manufacturing defects, NOT damage resulting from installation, misuse, or modifications.
8. Installation Requirements
Professional installation by a licensed electrician is strongly recommended.
Axamate Lighting is not responsible for damages caused by improper installation.
9. Returns & Exchanges
Standard (non-custom) items can be returned within 30 days in unused condition.
Custom chandeliers are non-returnable and non-exchangeable.
10. Order Changes & Cancellations
Standard orders can be canceled within 24 hours.
Custom orders can only be canceled before materials are purchased or production begins.
11. Payment Methods
We accept major credit cards, PayPal, bank transfer, and trade program billing (if applicable).
Full payment is required for all orders before production starts.
12. Customer Support
For questions about custom projects, delivery, or installation, contact us at:
axamatelighting@gmail.com